Return Policy

Returns

We stand behind our quality products. If you are not satisfied with an item you've purchased, you can return it within 30 days of the purchase date to qualify for a refund of the purchase price.

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. A receipt or proof of purchase is required to complete your return. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we'll email you to confirm we've received your returned item, along with the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment. Initial shipping fees are non-refundable.

Late or Missing Refunds

If you haven't received your refund yet, first check your bank account again. Then contact your credit card company — it may take some time before a refund is officially posted. Next, contact your bank, as there is often processing time before a refund is posted. If you've done all of this and still have not received your refund, please contact us at support@teamticker.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at support@teamticker.com.

Shipping

To return your product, contact us at support@teamticker.com and we'll work with you to arrange shipping.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.