Return Policy

RETURNS

We stand behind our quality products. If you are not satisfied with an item that you have purchased, you can return it within 30 days of the purchase date to qualify for a refund of the purchase price.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, a refund of the original purchase amount will be processed and issued to your credit card or original method of payment. Initial shipping fees will not be refunded.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: support@teamticker.com

Sale items (if applicable)
Sale items cannot be refunded. Only regular priced items may be refunded

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@teamticker.com  

Shipping
To return your product, please mail your product to: 
TeamTicker 6809 Main Street #1052, Cincinnati, OH 45244.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.